Privacy Policy

Effective Date:[12/20/2024]

DeepSweep ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through your use of the DeepSweep application (the "App"). By using our App, you agree to the practices described in this Privacy Policy. If you do not agree with any aspect of this Privacy Policy, please refrain from using the App.

1. Data Controller and Contact Information

For the purposes of the General Data Protection Regulation (GDPR) and relevant data protection laws, the data controller is:

DeepSweep Team

Contact Email: app17706913428@gmail.com

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you can contact us via email.

2. Data Collection and Usage

We collect and process various types of information to provide and improve our services. Below is a breakdown of the data we collect and the purposes for which it is used:

2.1. Information You Provide to Us

• Account Information: If the App requires registration, we may collect your name, email address, or other credentials.
• Purpose: To manage your account, authenticate access, and provide support.
• Feedback and Support Requests: When you contact us for support or submit feedback, we collect the information you provide.
• Purpose: To improve customer service and enhance the App’s functionality.

2.2. Information Collected Automatically

• Device Information: This includes device type, operating system version, unique device identifiers, language settings, and region.
• Purpose: To optimize the App for your device and ensure compatibility.
• Usage Data: Information about how you use the App, including accessed features, session duration, and error logs.
• Purpose: To analyze user behavior, troubleshoot issues, and improve the App.
• IP Address: Automatically collected when you access the App.
• Purpose: For security, fraud detection, and regional content optimization.

2.3. Sensitive and Special Categories of Data

We do not intentionally collect sensitive data (e.g., health information, biometric data) unless required by law or necessary to provide specific services. If such data is collected, explicit consent will be obtained.

3. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

1. Consent: Where required, we will request your explicit consent to process specific data.
2. Performance of a Contract: To provide the App and its functionalities, as agreed upon when you download and use the App.
3. Legitimate Interests: To improve our App, ensure security, and support essential business operations.
4. Legal Obligations: To comply with applicable laws and regulations.

4. How We Use Your Information

Your personal data is used for the following purposes:

• To provide and maintain the App.
• To personalize your user experience.
• To respond to your support requests and inquiries.
• To analyze usage trends and improve the App’s functionality.
• To send you notifications about updates, changes, or new features (with your consent).
• To detect, investigate, and prevent fraudulent or illegal activities.
• To comply with legal requirements or respond to lawful requests.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share your data in the following scenarios:

5.1. Service Providers

We may share data with third-party service providers to perform functions such as:

• Analytics (e.g., Google Analytics, Firebase Analytics).
• Error tracking and crash reporting.
• Customer support platforms.

5.2. Legal Compliance

We may disclose personal data if required to comply with legal obligations, such as:

• Responding to court orders or subpoenas.
• Preventing fraud or enforcing our rights.

5.3. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the new entity.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The retention periods vary based on:

• Legal and regulatory requirements.
• The nature of the data and the purpose of collection.
• User account activity or inactivity.

You may request the deletion of your data by contacting us at app17706913428@gmail.com.

7. Data Security

We implement technical, organizational, and administrative measures to protect your data from unauthorized access, loss, or misuse. These measures include:

• Encryption of sensitive data during transmission.
• Secure storage solutions.
• Regular security assessments and updates.

While we strive to protect your data, no method of electronic transmission or storage is entirely secure.

8. Your Rights Under GDPR

As a data subject, you have the following rights under GDPR:

1. Right to Access: Obtain a copy of your personal data.
2. Right to Rectification: Request corrections to inaccurate or incomplete data.
3. Right to Erasure: Request the deletion of your data under specific circumstances.
4. Right to Restrict Processing: Limit the processing of your data.
5. Right to Data Portability: Obtain your data in a structured, machine-readable format.
6. Right to Object: Object to processing based on legitimate interests or direct marketing.
7. Right to Withdraw Consent: Revoke your consent at any time.
8. Right to Lodge a Complaint: File a complaint with your local Data Protection Authority.

To exercise your rights, contact us at app17706913428@gmail.com.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). We ensure that such transfers comply with GDPR by implementing safeguards such as:

• Standard Contractual Clauses (SCCs).
• Data protection agreements with third-party processors.

10. Children’s Privacy

DeepSweep is not intended for children under the age of 13 (or the minimum age required by local law). We do not knowingly collect personal data from children. If you believe a child has provided us with their data, please contact us immediately.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting the updated policy within the App. We encourage you to review this Privacy Policy periodically.

12. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing any data.

13. Contact Information

If you have questions or concerns regarding this Privacy Policy, or wish to exercise your data protection rights, please contact us:

Email: app17706913428@gmail.com